pages bg right
Posted by GOC on 01 13th, 2009

Do it yourself Microsoft Xbox Repair

Live forums that discuss Microsoft Xbox will give you an idea of the widespread complaints regarding this game console. You will know that you are not alone in having problems with the customer service guys and their inability to follow up your complaints. You may even find lots of others like yourself that have received broken consoles from the official repairers. You may have also lost money on prepaid live subscriptions for the Xbox, and should need to wait for a long time for the problems to be fixed.

xboxXbox was launched in 2005 and problems with the console began almost immediately, though Microsoft is known to the computer world and its predominance, buyers still continue to line up for the Xbox. They managed to sell almost 6 million pieces in the US and many more millions worldwide. The very wide customer base meant that the numbers of complaints have proportionally increased and even though Microsoft has extended the warranty period, customers continue to be dissatisfied. This is because of the limitation of the warranty to those consoles that have the three blinking lights, popularly known as the ‘Red Ring of Death’.

These three blinking lights indicate a hardware failure, which is why the “Red Ring of Death’ nomenclature. Microsoft is inundated with these complaints and the customers who are covered by the warranty are generally upset by the four to eight weeks that they have to wait for redressal of their grievances. This is in spite of the Microsoft’s assurance that it will only take 10 days to complete the repair process of such consoles, which were affected by the ‘Red Ring of Death’

Once you call Microsoft’s customer service and complain to them that your console has the three blinking lights, they will let you know whether repairs are possible after hearing out your problem. They will then send you a box that is covered by prepaid shipping and you have to send your Xbox console to them in that box. They will then repair or replace your console and will send it back to you.

The delay in achieving satisfaction after going through this cumbersome process has led to many Xbox console owners attempting to repair it themselves. As the Red Ring of Death has become a major contributor to Xbox problems, it has become quite common for customers to start repairing it themselves. The Internet has a lot of forums and web sites which can give you complete guidance on how to fix the very common problem of the Red Ring of Death.

The websites will guide you on what tools to buy, the screws to open up the Xbox and the safety considerations to follow while attempting this repair. Some of the instructions may even have video or still images to further ease your work. And the practicality of these tips is apparent when you realize that they are being suggested by people who like are you, an Xbox owners and have managed to repair their defective console themselves. They will tell you that they have saved themselves a lot of time and have their consoles back in action in days, and have not had to wait for the tardy Microsoft response, which takes weeks.

Just make sure that you get onto a web site that has detailed videos on how to proceed with repairing your own Xbox that has been kissed by the Red Ring of Death. They will then literally walk you through the entire process, step by step, till your console keeps those three blinking lights from flashing.

For more great content, remember to subscribe to my RSS feed. Subscribe

StumbleUpon It!

Share/Save/Bookmark

Post a Comment


No Comments »

No comments yet.

RSS feed for comments on this post. TrackBack URL

Leave a comment